Meet Your Team, Consultants, and Practice Leaders
Management Team and Practice Leaders
Anthony S. Pulgine, CIC
Anthony “Tony” Pulgine brings over 30 years of insurance industry experience to his current position as president of American Westbrook Insurance Services, based in Westchester, Illinois. He has a wealth of experience and proven success in developing, managing and directing insurance industry operations in the retail brokerage, carrier and MGA/MGU spaces. His insurance expertise includes property and casualty insurance program design, insurance carrier relations and negotiations, division level management of national property and casualty operations, industry groups and product line specialties, contract negotiation, litigation management, reinsurance and property and casualty placements.
Director of Finance
David Hoch joins American Westbrook as Director of Finance and 27 years of experience. In addition to managing the Accounting Department and staff, he is responsible for all financial operations, which includes financial reporting, planning, controls and compliance.
Vice President, Director of Human Resources
Karen Kozik is a recognized Human Resources professional known for aligning HR initiatives with business goals. She offers a practical and solutions-driven approach to operational improvement and Human Capital Management. During her career, Karen has been instrumental in the handling and realization of HRIS capabilities for small and mid-size companies, including start-ups. She has also helped assimilate employees post-merger and acquisition as well as assisted with the outplacement of employees due to staff reductions.
Raymond J. Rotolo
Executive Vice President, Employee Benefits Practice
As the Executive Vice President of the Employee Benefits Practice, Ray has more than 25 years of experience in the employee benefits industry. He specializes in benefit solutions for employer groups of 50-1,000 employees, with a focus on technology- based consumer driven products. While Ray’s clients are of various sizes and industries, he has primarily served municipalities and non-for-profit entities.
Greg Crawford, PHR
Vice President, Human Capital Management Practice
Greg Crawford brings more than 25 years of human resources management experience to his current position as Vice President, Human Capital Management. He is a certified professional in human resources and has held leadership positions that include Director of Employment, Empire BlueCross BlueShield of New York; Director of Compensation and Benefits, BlueCross BlueShield Associations; Director of Human Resources for the start-up operations of National Futures Association and Manager of Human Resources for the Chicago Board of Trade.
Mary O’Neill Bresnahan
Director of Private Client Services
Mary O’Neill Bresnahan brings more than 30 years of insurance industry experience to her role as Director of Private Client Services at American Westbrook in Westchester, Illinois. Along with ensuring that her clients receive the highest quality of customer service, she is responsible for developing new business. Mary analyzes the core risk needs of individuals to create a strategic service plan that fits each client’s risk tolerance and profile, and delivers risk manage- ment solutions. She advises high net worth individuals on how to best protect their assets, while also consulting and placing coverages for homeowners (including condominiums), renters and automobile insurance.
Property and Casualty Risk Management Advisors
Theodore G. Barlas, CIC, ARM
Executive Vice President
Executive Vice President Ted Barlas brings more than 35 years of insurance experience to his clients, with a strong background in brokerage and consulting, operational management, loss control and engineering. He specializes in risk management and complex risk exposures for large accounts.
Diana Jacobs, CIC
First Vice President
Diana Jacobs brings more than 27 years of experience in commercial insurance to American Westbrook Insurance Services, specializing in risk management and complex risk exposures for large accounts.
Mike Melnick has more than 23 years of experience in the insurance industry and a diversified background representing employers throughout the country. At American Westbrook he oversees the development and ongoing servicing of his Property and Casualty commercial business in a variety of industries, including construction, energy, manufacturing, agriculture and health care. Mike’s areas of expertise include Property and Casualty, Surety Bonding, Employment Practices and Professional Liability.
Employee Benefits Advisors
Vice President of Employee Benefits
John’s more than 20 years of diverse experience in the employee benefits market help him to deliver high-value plans and superior bottom-line results for his clients. He and his team take a consultative approach to each client’s unique set of needs and challenges to gain insight on how employee benefits fit into a company’s total compensation strategy.
Senior Benefits Consultant
A knowledgeable expert in the Employee Benefits arena, John has designed and delivered employee benefit programs to drive and support his clients’ organizational goals for more than 20 years. He gained valuable insight into the design and structure of self-insured health plans while working with Humana, Cigna and a leading TPA.
Client Services Manager & Account Advisor
As the Client Service Manager of American Westbrook’s Employee Benefits Practice, Laurie has played an integral part in the design, development, planning and implementation of the Client Service Team. She has more than 15 years of experience in the insurance industry, 13 of which include expertise specific to claims management and customer service. Laurie is the driving force for the Client Service Team, working alongside the employee benefits practice leader to provide an unsurpassed, top quality customer service experience for all clients.
Assistant Client Services Manager & Account Benefits Advisor
Known for his exceptional leadership and business skills, Emilio brings more than 14 years of insurance industry experience to his Account Advisor position at American Westbrook Insurance Services. In this role, he delivers innovative and practical insurance solutions for clients and manages finances, resources and complex projects.
Health Care Reform Specialist
Sheri Mendoza brings more than 25 years of insurance industry experience to her current position as Health Care Reform Specialist. In this role, she is responsible for keeping our agency as well as our clients up-to-date on the ever changing mandates within the Patient Protection and Affordable Care Act (PPACA).
Senior Benefits Consultant
Ryan specializes in group benefits, providing a full range of solutions for employer groups, from medical to dental to disability and more. He joined American Westbrook in 2003 and has more than 13 years of experience in the health insurance industry.
Executive Vice President
Bob has 31 years of experience in the employee benefits insurance industry. He has served as EVP of Benefits and Brokerage services for American Westbrook since 2011 when he merged his firm, North Shore Benefits Group (NSBG) with American Westbrook. NSBG was a highly successful boutique firm focusing on mid-market clients requiring specialized underwriting expertise.
Senior Sales Executive
Philip DiCosola brings more than 25 years of insurance industry experience to his position as Senior Sales Executive. In this role, he is responsible for new business development, sales retention and client service activities. Phil specializes in risk management and benefit solutions for employer groups of all sizes. He provides cutting edge employee benefit solutions while working closely with the top insurance carriers in all markets.